Chatbots News

Generally speaking, these chatbots aren’t very sophisticated compared to other models. Their sole function is to simply deliver messages back and forth between two parties. A better alternative is finding a company that specializes in creating white label chatbots based off another platform. These providers usually provide turnkey services that include everything needed to launch […]

Sentiment analysis enables you to automatically categorize the urgency of all brand mentions and further route them to the designated team. When performing accurate sentiment analysis, defining the category of neutral is the most challenging task. As mentioned earlier, you have to define your types by classifying positive, negative, and neutral sentiment analysis.

If you’re a small business, you may want to consider Intercom as it offers a nice set of features in its most basic package—without breaking the bank. Depending on your business needs you will need appropriate live chat software. Intercom and Zendesk are two popular options that we wanted to compare and help you decide

In this article, we’ll take a closer look at the top 8 examples of Conversational AI in eCommerce industry in 2021. Naming your chatbot a catchy, metadialog.com lucrative noun will give a personality to your chatbot. It creates a more approachable and personal impression for your customers. That’s because of the huge drop in the

We also have an experienced team that can help modernize your existing data and cloud services infrastructure. The key to an exceptional customer experience is to prioritize the customer’s convenience wherever possible. Banks can also use automation to solicit customer feedback via automated email campaigns. These campaigns not only enable banks to optimize the customer